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2024 Personalisation Trends Report

Featuring data from Marigold's 2024 European Consumer Trends Index

Think of yourself as a new customer. You love personalised messages and you want more of them. But when it comes to a brand you've just met, you don't expect them to know much about you, and if they do... it's a little bit strange!

Modern marketers are constantly balancing the possibilities of hyper-personalisation against potential data privacy concerns and the negative effects of personalising too much - or too early on. The key to a successful personalisation strategy lies in knowing messaging best practices, customer journeys, the modern value exchange and consumer requirements for data privacy.

Download Marigold’s 2024 Personalisation Trends Report to discover:

  • The latest European consumer insights and data on personalisation
  • How triggered messaging takes your personalisation efforts to the next level
  • Smart ways to collect and activate zero-party data
  • How to ensure data confidentiality